We only sell authentically, high quality and divinely inspired products by talented artists. In addition, we strive to only offer naturally safe products so you can shop in peace.

We have a great loyalty programme so every time you shop or recommend friends you get points to discount against your next order.

We pack each order by hand with love and dispatch all orders within 24-48 hours.

Our delivery costs are quick and reasonable.

We give free advice and recommendation by phone and email.

We offer a wide variety of payment options – credit card; EFT; bank deposit.

We deliver orders to every single address in South Africa.

Our heart is to bless you with each product, and we do it with a spirit of excellency.

Find your desired products you would like to order by browsing the categories or brands using the navigation menu. You can also search for products or products containing certain ingredients by using the 'Search' box.

When you find your desired product please add it to your shopping bag by clicking its 'Add to Bag' button. Note that some products come in different sizes, colours, or flavours. If this is indicated for a product, click on its View button. You will then be able to select which size etc you prefer.

When you have chosen all the products that you would like to buy, click the Place Order button in the Shopping Bag box on the top right-hand side.

You will be asked to register, or you can proceed to check out as a guest because we require your delivery and contact details to get your order to you.

You will then be asked to choose your delivery method. Your order can either be delivered by via a door to door courier service or counter to counter. It will take 2 to 5 working days by courier service.

You will then be asked to choose your payment method – you can pay by credit card, EFT or by a bank deposit. If you pay via EFT or bank deposit, your order will be dispatched within 24 hours of your payment clearing. If you are paying by credit card you may be requested to enter a one-time password (OTP) which is a password using 3D secure payment security technology. This is sent to your phone to increase online payment protection and avoid fraud.

Our website allows you to order as many units as you like for most items for your shopping convenience. We wish you to receive your order without any delay or stock restrictions.

Should there be a product in your order that we cannot ship immediately, we will contact you within one working day of you placing your order to notify you and to give you alternative options. 

Kindly rest assured that we carry ample stock in our warehouse which we are constantly replenishing and that we will always strive to get the products you desire to you as soon as possible. 

You will always be kept in the loop on the progress of your order. 

If you need a product urgently please contact us on 079 807 0470 or admin@atavah.com to double check that we have stock of the product. We will revert soonest to confirm so your order placement will not be delayed.

Atavah’s heart is to sell natural & organic products and we follow a strict ingredient policy. Sometimes some natural and organic products will be available which have not yet been certified. These wonderful ranges might still be in the process of being certified or are subject to different certification bodies with different standards. Our measuring rod for the pureness of any product remains its ingredients.

We currently only serve South Africa via our online shop.

Orders can be couriered to the vast majority of South African addresses.

Unfortunately, we cannot offer courier delivery to international addresses and remote areas e.g. remote farms or mines.

For international orders kindly contact hello@atavah.com.

We dispatch all orders, unless otherwise stated within one working day of receiving payment confirmation.

If you pay via credit card, we receive payment confirmation automatically as soon as you have paid.

If you pay via EFT or bank deposit, your order will only be dispatched within 24 hours of your payment clearing.

Courier delivery takes 2 to 5 working days depending on the order's destination.

Refunds will be dealt with on a case-by-case basis.

Refund requests must be received within 7 days of the date of purchase. No refund will be considered or afforded after the 7 day period on date of purchase.

Kindly send your request with photo of the product you require to return within 7 days to admin@atavah.com.

Unfortunately, we can only accept goods for return that are still in their original unopened packaging and unused.

In the case that a refund is afforded, you will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue you a credit note.

Our policy is to deduct a 10% handling fee from the original price for the administration to process the refund.

Refunds will generally be processed within 5 working days.

Atavah warehouse is currently situated just outside Ermelo. We do not sell products directly from the warehouse.

Atavah's online shop only serves South Africa through local deliveries for online purchases made on www.atavah.com.

International orders received on www.atavah.com will unfortunately not be processed since a formal quotation needs to be obtained in terms of export duties, levies, administration fees and courier fees for the specific destination and package size before the complete order can be quoted on.

All international orders must be sent to hello@atavah.com.